Priavacy Policy

Who we are

We are Shepherd RV Repair, our website address is https://shepherdrvrepair.com. You can reach us by email at info@shepherdrvrepair.com.

Personal Information Collection and Use

When visitors submit personal information on the site, we collect the data shown in the form and also the visitor’s IP address and browser user agent string to help spam detection. We employ Google ReCaptcha which may collect additional data, or use data from Google’s services to help reduce spam. Google’s privacy policy can be found here: https://policies.google.com/privacy

The personal data you submit to us is protected and stored in secure CRM software and is used to contact you in regard to your service request. With your permission, we may occasionally send you other communications such as newsletters, promotions, and other information that might be useful to you. You may opt out of receiving these emails at any time by following the “unsubscribe” link at the bottom of any email we send.

In general, your personal information will only be accessible by Shepherd RV employees, however, in order to carry out the services we provide to you and the day-to-day operation of our business, we may be required to share some of your personal information with third-party service providers. When personal information is shared, we will only share information necessary for these third parties to perform the service they provide to us, which may include email distribution, accounting, banking, record keeping, and other services needed for the operation of Shepherd RV.

With the exception of the cases stated above, we will never sell, distribute, or share your personal information without your permission, unless required by law or legal order.

Cookies

Our website uses cookies to offer a better browsing experience. In the course of using our website, we may collect a limited amount of information essential for the site’s operation and security. This information includes your IP address, the name of your Internet Service Provider, and information concerning the pages you visit. Such information cannot be used to identify you and is used to analyze user trends and interests and to help us make this site more useful to visitors. Click here for more information on cookies.

Your data rights

If you have submitted information on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Protection of your data

Shepherd RV is committed to protecting your privacy and the security of your personal information. Any personal information provided to us, whether through forms on this website, by email or phone conversations, in person, or by other means, is collected, used, and protected in accordance with the Personal Information Protection Act.

Personal information is stored on a secure, TLS-protected server. All data is encrypted and is not accessible by anyone except current Shepherd RV employees or third parties carrying out services for the day-to-day operation of our business as described above.

Changes to this policy

This Privacy Policy may change from time to time, and we reserve the right to update its text with or without notice to users. Please review it frequently to stay up-to-date.